Vol. 14, 2011
Households’ Saving Behaviour In Malaysia – A HES Analysis
Faridah Pardi, Arifin Md. Salleh, Azhana Othman, Universiti Teknologi MARA
Wook Endut, Universiti Kebangsaan Malaysia
Page 1-17 | 
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Redress Mechanism For Consumers In The Motor Vehicle Repair And Service Industry
Elistina Abu Bakar, Universiti Putra Malaysia
Naemah Amin, Universiti Islam Malaysia
Page 18-41 | Download PDF |
Service Failure, Service Recovery And Critical Incident Outcomes In The Public Transport Sector
Aliah Hanim M. Salleh, Maisarah Ahmad, Che Aniza Che Wel, Nur Sa’adah Muhamad, Universiti Kebangsaan Malaysia
Page 42-54 | Download PDF |
Ethnic Difference In The Probability Of Saving And Owning Land Among The Elderly In Malaysia
Sharifah A. Haron, Jariah Masud, Universiti Putra Malaysia
Deanna L. Sharpe, University of Missouri-Columbia
Mohamed Abdel-Ghany, University of Alabama
Page 55-71 | Download PDF |
Kepekaan Terhadap Hak Membuat Tuntutan Gantirugi
Wook Endut, Kamalrudin Mohd Salleh, Norain Mod Asri, Universiti Kebangsaan Malaysia
Page 72-89 | Download PDF |
Legislative Control Of Exclusion Clauses In Selected Common Law Countries
Sakina Shaik Ahmad Yusoff, Azimon Abdul Aziz, Rahmah Ismail, Shamsudddin Suhor, Muhammad Rizal Razman, Kartini Aboo Talib @ Khalid, Universiti Kebangsaan Malaysia
Page 90-108 | Download PDF |
Undang-Undang Pembekalan Barang : Liabiliti Pengilang Terhadap Barang Cacat
Zeti Zuryani Mohd Zakuan, Universiti Teknologi MARA
Sakina Shaik Ahmad Yusoff, Universiti Kebangsaan Malaysia
Page 109-126 | Download PDF |
Role Of Adolescent In Parent Consumer Socialization
Maisarah Ahmad, Universiti Kebangsaan Malaysia
Samsinar Md. Sidin, Universiti Putra Malaysia
Page 127-154 | Download PDF |
Persepsi Pelancong Asing Terhadap Alam Sekitar Dan Kualiti Perkhidmatan Ditawarkan Di Taman Laut Pulau Tioman
Norlida Hanim Mohd Salleh, Redzuan Othman, Ahmad Mad Zin, Tamat Sarmidi, Kalsom Zakaria, Universiti Kebangsaan Malaysia
Page 155-171 | Download PDF |
Pengaruh Faktor Keagamaan Terhadap Kualiti Hidup Individu : Kajian Kes Asnaf Fakir Dan Miskin Di Wilayah Persekutuan Kuala Lumpur
Hairunnizam Wahid, Sanep Ahmad, Universiti Kebangsaan Malaysia
Radiah Abdul Kader, Universiti Malaya
Page 172-192 | Download PDF |
