The Study of Environmentally Responsible Behaviour in Household Electronic Waste Reverse Logistics: A Systematic Review

Azlina Muhammad, Muhammad Zaly Shah Muhammad Hussein, Mohd Hafiz Zulfakar, Veera Pandiyan Kaliani Sundram
Department of Town and Regional Planning, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia
Faculty of Business and Management, Universiti Teknologi MARA
Research Initiative Group (RIG) Sustainable Supply Chain Logistics, Universiti Teknologi MARA



This study aims to use a systematic literature review (SLR) as the research methodology on environmentally responsible behaviour in household electronic waste reverse logistics. Specifically, the study aims to examine the environmentally responsible behaviour in household e-waste reverse logistics and the factors that affect these behaviours. A systematic literature review is conducted in which studies published between 2015 and 2023 have been identified from ProQuest, Emerald, and Science Direct databases. A total of 27 studies have been found and analysed in the SLR. This review shows that consumers have expressed multiple behaviours and behaviour patterns. In addition, the study establishes a range of factors that affect consumer behaviours in household e-waste reverse logistics. The results of this study are important for recognising the global phenomenon of electronic waste. The results of this study offer valuable perspectives on consumer behaviour and understanding of the recycling of electronic waste, emphasising the need for better education and promotion of appropriate disposal options. These findings can provide valuable insights for developing effective policies and practices at both the organisational and socio-political levels, resulting in a more sustainable system for managing electronic waste. Furthermore, the research reveals important factors influencing individuals’ e-waste recycling behaviour, offering useful insights for professionals and policymakers in formulating strategies and regulations promoting consumer engagement in e-waste recycling.

Keywords:  Systematic review, environmentally responsible behaviour, household electronic waste, reverse logistics, Wastes electrical and electronic equipment