Society and Commercial Welfare: Product Information Centre – Relevant Aspects for Consideration

Sakina Shaik Ahmad Yusoff, Suzanna Mohamed Isa
Faculty of Law, Universiti Kebangsaan Malaysia

Sakina Shaik Ahmad Yusoff, Suzanna Mohamed Isa
Islamic Azad University


One of the most important signs of a healthy community is the existence of healthy economy and a good platform for this. The concern about profitability of business and economy on the one hand, and the prevention of inactivity, abuse and fraud in this field on the other, are two of the most important needs of a prosperous and capable society. Creating prosperity for both the consumer and producer is one of the pillars of such community. Today, in line with this fact, the concept of ‘freedom of information’ is created. The combination of the indispensable right of the buyer to know about the subject of the contract and the concept of freedom of information has led to the creation of a new trend among some governments and companies to establish product information centres. Concepts of consumer welfare, consumer protection and competition between the competitors in the market have considerable role and effect on the creation of such centres. A product information centre is a suitable platform to obtain such goals. In creating such a centre, there are many different issues from a variety of aspects that ought to be considered. As such, through a doctrinal type of research, this article aims to study some aspects relevant to a product information centre from different angles.

Keywords: Product information centre, Consumer protection, Consumer welfare, Competition, Information