Organisational Justice and Its Implications on Non-Academic Staff Intention to Stay: Evidence from Private Higher Learning Institutions in Malaysia

Siti Asiah Md Shahid
Institute of Business Excellence, Universiti Teknologi MARA

Shariff Harun
Universiti Kuala Lumpur, Royal College of Medicine Perak

Abdul Kadir Othman, Syahrina Hayati Md Jani, Mohd Khirzan Badzli A Rahman, Rozita Naina Mohamed
Faculty of Business and Management, Universiti Teknologi MARA


Purpose – In general, this study aims to examine the relationship between organisational justice and the intention to stay of non-academic staff within the context of Malaysian Private Higher Learning Institutions (PHLIs). Design/methodology/approach – This study utilises descriptive research design and data for this study were gathered through survey questionnaires comprised of 272 non-academic staff within the Management and Professional grade (equivalent to grade 41 to 54 of the Malaysian public service) from selected Malaysian PHLIs. Findings – Results revealed that the PHLIs were generally practising moderate level of organisational justice and the non-academic staff moderately agree with their intention to stay in the organisation. Practical implications – Efforts to increase the nonacademic staff intention to stay should focus on enhancing the employees’ fairness perceptions pertaining to the university’s management practices, work distributions and reward allocations processes. Originality/value – Studies that investigated the influence of organisational justice in promoting the Malaysian employees’ intention to stay are quite limited, this has created a gap in the literature. As such, management understanding on the effects of organisational justice towards the non-academic staff can foster positive work environment that can encourage competent non-academic staff to remain with the university.

Keywords: Organisational justice, Behavioural intentions, Private higher learning institutions, Non-academic staff, Intention to stay