Food Service Management And Certification Scheme: Ensuring Consumer Protection

Noriah Ramli
Department of Civil Law, Ahmad Ibrahim KuIliyyah of Laws, International Islamic University Malaysia


This article focuses on the protection of consumer rights through the proper management of food services and a stringent certification scheme. The article concentrates on the issue of food trade which requires food hygiene and food safety standards before any form of trade is allowed on a global market. The article highlights the international as well as Malaysian laws which regulates this important aspect of food trade. Therefore, in writing the article, emphasis is given on the analysis of existing laws, guidelines and code of practice that deals with the protection of consumers when making choices for their food consumption. Thus, the article is divided into five parts which looks into an explanation of the roles and responsibilities of the Malaysian Farm Certification Scheme for Good Agricultural Practices (SALM), the Malaysian Organic Scheme Certification (SOM, the Livestock Farm Accreditation Scheme (SALT), Malaysia’s Aquaculture Farm Certification Scheme (SPLAM) and MyGAP (Malaysian Good Agricultural Practices). From here, the article concludes that in ensuring the rights of the consumers are well cared for, there is a need to ensure adequate protection begins at the primary level till it reaches the consumers.

Keywords: Food services management, Halal certification scheme, Consumer protection